Inter

On December 10, things turned in a hell of a post, beginning with the prophetic word “interconnections,” and going on to examine the process of ‘gentrification in London, with bonus beats by “Electric Avenue” Eddy Grant, eventually sprawling over into eugenics, which leads (of course) to a short discourse on Alexander Graham Bell, and thence into a lovely concluding phrase, “the links between post-war urban reconstruction, demographics, and social engineering are murky but probably worth exploring,” upon which the thingmaster moves to the more commonly nibbled verdant pasturage of linkbrowsers everywhere.

Damn, that’s some good link.

Xmas among the Bloggy

… and several days later, I have some pictures to share!

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Ms. Dayment, our hostess.

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Manuel and Hopkin, together at last…

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…at least until Tara got her priorities straight.

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Samantha started out with the most amazingly hideous holiday nutcracker of all time (a tugboat captain garishly highlighted with sparklies). In the end, though, she wound up with a different sparkly thing, and Heather made off with the good captain.

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And for whatever reason, my camera (well, Viv’s camera) was selected for the ritual group flipping of the bird.

If you have a fast line (Or you have some affiliation with the Tiny Plastic Hut Empire) please raid my video vault. I don’t know why the streaming/preload isn’t happening. I’m just pleased I figured out how to rotate the shots. Hint: “john laughs” is good.

Christmas Cheer

Twenty-first Century Typist

I have been enjoying Mark Frauenfelder’s transcription software links at BoingBoing over the past couple of days, and had reason to correspond with Mark about something unrelated this week. In the course of the correspondance, I mentioned to Mark how I was enjoying his stuff, and that he might be interested in my homebrewed transcription solution.

I also mentioned that on my last round of interviews, I had explored online transcription services; given the non-existent budgets I have access to, the lowest rates were the absolute determinant in my search. It was also one-hundred percent necessary that I be able to upload audio files directly to the service; if the account setup process was also fully automated, then I was in heaven.

In the end, I settled on both iDictate.com and escriptionsist.com. iDictate’s primary rate is one cent per word, and they offer same-day regular service turnaround (but don’t get too excited, because there are some caveats). Escriptionist offers a flat rate based on the length of the audio files; that rate is $50 per half hour of audio.

Both offer uploads.

iDictate’s fast turnaround and low rates are apparently enabled by offshoring; the scuttlebutt on the internets is that the service breaks up inbound audio files into shorter pieces and sends them to multiple typists. Whether this is true or not, the fast turnaround is quite factual. I submitted three files to iDictate.

All three files were two-speaker interviews conducted over the phone, and each file was approximately 30 minutes in length, in mp3 format. The first file I submitted was rejected for audio quality reasons; I was billed for the 400 words or so that had been transcribed and that appeared in my returned document. Checking my account, I saw that that failed experiment was going to cost me $4.

“Excellent!” I thought to myself, rubbing my hands together with glee. I decided to submit the rejected file to escriptionist.com, but would hold off until I had a completed file in hand from iDictate.

The next file I submitted was accepted, apparently – at any rate, I did not get a rapid rejection notice, accompanied by an incomplete transcription.

A day later, the file had been transcribed. It wasn’t pretty, and there were many instances of roughness in the file (skipped words denoted by asterisks, both speakers unidentified, etcectera). But it was more than sufficient for my needs. Excitedly, I submitted the next file, the second half of the interview. My eyes bugged out of my head when it returned to me in three hours.

I checked my account balance. It reported a total cost of about $100 for all three files. I fairly danced with glee.

Next, I initiated the submission process with escriptionist.com. The process was slow and unwieldy, requiring a personal phone call and many email messages before I was okayed to upload my 31mb mp3. For reasons unrelated to my current DSL problems, the upload took forever – the ftp server on their end was only accepting material at 6kb/sec. Realistically, this doesn’t matter if you can upload overnight. Psychologically, it was frustrating as all get out.

I settled down to wait. On the third day, I emailed to enquire if my file was done. It was, and was emailed promptly to me, along with a PDF invoice for $54, billed to my credit card.

On opening the file, I was overjoyed. While the iDictate files were quick-and-dirty, costing (I thought) a penny a word, and yielding about 5,000 words per half hour, the escriptionist file was meticulous, beautifully formatted, and scrupulously accurate. It was also 7000 words long, rendering the per word cost considerably less than 1 penny.

I thought I was done, and had happily established relationships with two differing, but comparable in value, services. iDictate’s speed makes it valuable in deadline-sensitive situations; escriptionist’s attention to detail makes it valuable if you have a week to wait.

Then I got my bill from iDictate. It was for over $200. I logged in and checked my account totals, which were slightly over $100. I fired off a note, requesting that the double billing be removed. I received a note in reply asking whether I hadn’t misunderstood the terms – the one-penny rate applies only to single-person, old-school, verbal composition. To dictation, in fact. The terms clearly state that two people having a conversation on the phone qualify for the two-penny rate.

I’d misunderstood the terms of service. I wrote back, accepting my mistake, and requested that my account be cancelled. Two cents can’t be justified under the rates I currently get, and I certainly don’t want the temptation hanging over my head the next time I’m procrastinating a transcription.

To my irritation, the correspondent wrote back with a cheery “That’s fine,” referring to my willingness to pay twice what I had expected to and what the site’s own publicly accessible billing tools reported regarding my balance. “There is no monthly fee,” he cheerily concluded, in what I took to be deliberate disregard of my instructions.

A few days later, another note arrived, telling me how to access my account while the service changes servers. I wrote back politely requesting that my cancellation request be honored.

So, in short, iDictate’s low base rate, fast turnaround and lack of competition mean that, for now, the service offers what I would charitably term sucky customer service. As someone helping to run a tiny business myself, I can’t say I don’t understand the business posture. But as a customer, I’m pretty pissed off, and won’t be using them again.

On the other hand, I was frustrated beyond comprehension during the setup and upload process associated with escriptionist.com; the three day wait was excruciating. But the material, when it arrived, was deeply satisfying, and very clearly a significantly better consumer value.

At any rate, I now no longer have the favorite excuse of the dawdling writer for turning an interview into an article – transcription is no fun at all, and highly time consuming (for me, four hours to get a half-hour interview is about right). Having access to the option of transcription is a giant psychological weight lifted from my shoulders as a writer.

Who knows? Maybe I’ll even try old-school verbal transcription at iDictate one day – on a new account, of course. If the total time to a first draft is cut by half, it’s clearly a possible route to compress composition time.

But on the whole, I’ll be carefully budgeting my time and fees to incorporate escriptionist into my copy development process. They delivered a better product for a better price.

Retail Selection

Man, I’m getting frazzled.

Item one: Last night we attended Daymented’s annual Blogger White Elephant party. I am too pooped to post the pitchas. I will state for the record that I have very, very entertaining footage of a certain photoblogger enjoying a particular sort of endorphin stimulation. Tara ended up with Hopkin, which she stole from Manuel. I chatted with Samantha, was sorry Jeff couldn’t make it, and confirmed that Heather is indeed moving to New Jack central.

It was lovely to see these folks and others, whose lives I keep up with wholly online; I should make a point of arranging for non-group interactions with many. But, oh, the time.

Item two: Please note, the following item has been edited pursuant to a call from Chris Strompolos on the evening of December 22, 2004. Use of the ‘s’ tag indicates original post wording.

Speaking of time, we hadda duck out early so’s I could catch Raiders of the Lost Ark: The Adaptation at the new Northwest Film Forum location near my house. As I noted earlier this week, I interviewed project creator Chris Strompolos for a piece that appeared in The Stranger this week and was happy to meet him. I will be staying in touch with him as the Scott Rudin movie project progresses.

The video was, as advertised, a low-budget, lo-fi work with numerous technical flaws. But, again as advertised, the wit and ingenuity of the filmmakers in the bloom of their adolescence – substituting a boat for a floatplane, and a dog for a monkey, let alone the less visibly obvious bits of on-the-fly solutions – appealed directly to the capacity audience. Indiana Jones himself won America’s heart for his improvisational combination of ability and reflexive, post-modern wit. It’s a fair cop to say that these kids from Biloxi give Indy a run for his money.

An unexpected critical subtext cropped up for me during the film. After a cursory investigation into the circumstances under which this ur-fan-film was made, it’s clear that economic advantages pertained to one or more of the families of the kids that made the film. Chris’s mom was a TV news anchor who eventually married the owner of the TV station that she worked at. His partner (and the film’s director), Eric Zala, lived in a coastal Mississippi mansion. Today, when asked, Strompolos notes that the film cost between $5000 and $8000, over the period from 1982 to 1988. The filmmakers were eleven when they started shooting. The film includes footage shot both on a real airplane and a real World War II submarine. they started shooting on betamax and moved to VHS when the format was discontinued. The film was final-edited on the broadcast facilities of the local television station where Strompolos’ mom worked.


In short, while the film is justly celebrated for its’ improbability and accomplishment, many of the very things about it that amaze and baffle us on first viewing it are equally evidence of wealth and privilege.

AN UPDATE, 12/22: Chris Strompolos called wanting a chance to clarify and share a different perspective on these matters. He – and his partners – were concerned that my remarks above unfairly depict the filmmakers as well-to-do. This is a fair concern. I wrote a post about Chris’s call to me which I encourage you, dear reader, to consult. To summarize, my reference to economic advantages pertains to advantages of class rather than to the (non-existent) wealth of specific families. As Chris has made clear to me in our conversations, all three filmmakers grew up in female-headed divorced families, with all the privation that implies. For example, while I cite the use of an airplane and access to the submarine as evidence of privilege, from his perspective it’s evidence of childhood persistence, creativity, and ingenuity. He points out that in both instances, the shoots occurred without fee, and due to his persistence. Three years’ worth, in the case of the boats. It’s a fair clarification, and my fault for not clearly outlining the parameters I referred to. With those parameters understood, however, I don’t see that my view and Chris’s view are necessarily in conflict. I see things his way, but also in my own.

I must note, however, that not all of these things display the wealth gap. The use of Strompolos’ pet dog in place of the monkey, for example, or the amazingly successful, if not authentically persuasive, use of back-alley Biloxi to reimagine the mid-eastern souk of the original pretty clearly argue for the imaginativeness and determination of the child filmmakers.

There’s another subtext to this most pomo of all films. The kids were shooting in Mississippi, with the tacit – and sometimes financial logistical – support of what I’ll term, for the sake of poesie, the tidewater aristocracy.

To my knowledge, the film contains onscreen appearances of two one persons of African descent: the freighter captain near the end of the film., and one other I’ll discuss in a moment.

The freighter captain role was originally written from a post-modern perspective – and it’s not a half bad part, using presumptive prejudices on the part of an American audience to poke at us about white women and sexual desire. It’s clearly written to tease on the subject. In the original, the part is delivered knowingly, slyly, an object lesson for right-thinking hipsters. In the kids film, the actor is stiff, clearly not comfortable with his innocently salacious lines. It actually leaches a layer of cynicism from the film.

The only other appearance of a person of obviously African descent comes at the end of The Adaptation. The crate apparently containing the Ark of the Covenant is wheeled into a vast warehouse. In the theatrical film, the worker who wheels the ark to its, um, current resting place, is not clearly racially identifiable, as he’s seen in longshot. In The Adaptation, the worker is clearly black, and while his warehouse is impressively huge, the credits thank a Biloxi area storage company in a way that makes me suspect that the end of the kids’ film is roughly documentary in nature.

UPDATE, 12/22: I was completely wrong about this. The warehouse worker was played by Chris. Which kinda deflates my whole conclusion here.

Why am I harping on this? Well, race is clearly not central to the original film, but colonial relations are. By the same token, the film that the children shot in an intended duplication is not about race. But significant amounts of time were dedicated to depicting the flower of Biloxi’s children as Nazi villians, with the apparent blessing of the region’s television station.

In light of this, I think it’s interesting that the only adult I observed on screen, unambiguously, was the warehouse worker wheeling the Ark into storage. I have many hours of entertaining rants upon this subject, all just beyond my reach this evening, as an exhaustion sufferer.

UPDATE, 12/22: I did, in fact, write this immediately after seeing the film, at around 3 in the morning. After talking to Chris I think this whole riff is just wrong, though. I could still probably find interesting race-and-class material in the film to write about. The blond forest savages in the film’s opening sequence, for example, provoked a chuckle in the audience which could well reflect the unexpected juuxtaposition of light hair and loincloths. But based on the material in the film, the argument I sketched out here is based wholly on my own perceptions, not on what the children shot. So, as I promised, Chris: I got this wrong. Mea culpa, and thanks for calling.

Other readers, feel free to post more-specific critiques. Folks who get a chance to see the film are particularly encouraged to post!

There’s one more showing in Seattle, at 11pm tonight. If I were you, I’d start lining up right now.

Speaking of The Stranger, they paid me for the article already! That’s a surefire way to win admirers in the freelancing community, no doubt about it.

Item three: Last but not least, I have been insanely busy at work, something which has also cut into blogging. I’ve heard that mainline retailers expect to do between a third and half of their annual revenue during the month between Thanksgiving and Christmas. While I don’t know that those percentages hold up for our revenue numbers, this is certainly accurate for our gross orders. The week before Thanksgiving, our daily order rate was just about fifty discrete orders, concatenating about sixty-five items.

Starting immediately before Thanksgiving, our average daily order count shot up to about two hundred, often totaling 265 or more items. One product alone has sold about 500 units in the past six days. We are working our asses off to try to keep up.

Late night update: I actually passed out from exhaustion while editing this this afternoon. Happily, I recalled my changes this evening and was able to complete them.

Not out of the woods yet

Continued outages are forecast. It’s not clear to me if they originate on my side of the router, or out in the wide world. I have very limited tech troubleshooting time, so expect the solution to unfold in slow, slow motion, at the rate of one isolation step per day.

Today’s involved taking a 10/100 dual-speed autosensing hub offline.