Tom shares his well-honed Outlook Tactics, and Windows-based Outlook users would be well advised to give it a readthrough. I have had conversations with Tom about this in the past, and this set of approaches he outlines is well thought through (except for his inadvisable archive deletions – this is someone who may never have employed CYA as a work tactic).

Of course, I also feel compelled to note that Tom’s done a bit of customization; hopefully, as he’s on the other side of the Great Passport Wall (a topic which I have tweaked Tom about in the past) some Outlook team members will implement his customizations as a default.